Privacy Policy

Shepherds Heart is committed to protecting the privacy and confidentiality of individuals who visit our website or use our services. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or communicate with us.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Shepherds Heart may collect limited personal information that you voluntarily provide when you contact us or interact with our services. This information may include:

Name
Email address
Phone number
Any information you provide through contact forms or inquiries

We collect only the information necessary to communicate with you and provide services.

Shepherds Heart does not sell, rent, or trade personal information to third parties.

The information we collect may be used for the following purposes:

To respond to inquiries or service requests
To communicate regarding services offered by Shepherds Heart
To maintain and improve our website
To manage service-related communication
To provide updates or important service notifications

Your information is used solely for communication and service-related purposes.

Additionally:

No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Communication

Shepherds Heart may contact you using:

Email
Phone calls
Text messages (SMS)
Other electronic communication

These communications may include service updates, responses to inquiries, or other information related to our services.

Disclosure of Information

Shepherds Heart does not share client or user information with third parties except under the following limited circumstances:

When required by law or legal process
When necessary to protect the safety or rights of individuals
When authorized by the individual providing the information
When working with contracted partners who have signed confidentiality agreements and are assisting in service delivery

We may also share aggregated non-identifiable information (such as website usage statistics) that cannot be used to identify individuals.

Data Security

Shepherds Heart takes reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to improve user experience.

Cookies may help us:

Understand website traffic
Improve website performance
Enhance functionality

Users can adjust browser settings to decline cookies, though some website features may be limited.

Data Retention

Personal information is retained only as long as necessary to:

Fulfill the purposes described in this policy
Comply with legal or regulatory requirements
Resolve disputes and enforce agreements

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information

To make a request, please contact us using the information below.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Shepherds Heart

Email: info@shepherdsheartcms.org

Policy Updates

Shepherds Heart may update this Privacy Policy periodically. Any changes will be reflected on this page with the updated date.

Continued use of our website after updates indicates acceptance of the revised policy.

Last Updated: March 9, 2026